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Patient Safety

Patient Identification

Safety is a primary concern for all our patients. This concern begins on admission with a series of questions that are asked of you or your family. it is important for these questions to be answered as accurately as possible. Some of these questions include your current health status, past health history, ability to car for yourself, and any medications you may be taking.

As part of this process, you will be issued one or more armbands to wear during your hospital stay. Please keep these bands on at all times, as they identify who you are, indicate to the nursing staff any special precautions, the presence of allergies, and what ot do if an emergency arises with your health. you should be asked to state your name and birthdate by various hospital departments for verification purposes.

More on Patient Safety

Hospitilaztion can be frightening and overwhelming because you as a patient do not feel in control of your situation. we encourage you to gain some control of the situation by:

  • Becoming an active participant in your care
  • Making sure you understand the tests that are to be completed and why they have been ordered
  • Keeping a list of medications you are taking and any allergies you may have
  • Discussing any changes of your medications or treatments with your care providers
  • you or your family should report to your nurse any symptoms or concerns about your care. The hospital encourages the patient and/or family to seek assistance if believed the patient's condition is changing or worsening. A Rapid Response Team is available as a resource for you and your nurse to assist in assessing symptoms and early interventions to help avoid life-threatening events.

Safety Measures Used For Surgical Patients

For your safety, you will be immediately receive a permanent identification band upon entry to United Hospital Center. This band will be worn throughout your hospital stay and will identify you using specific information, including your name and birth-date. Healthcare personnel will identify you prior to any treatment or procedure by asking you to state your name and date of birth and verify it by matching the information in the id band or other documents. the hospital will actively involve you and as needed, your family in the identification and matching process.

Also for your safety the staff will ask you the same question many times. They will ask:

  • Who you are
  • What kind of surgery you are having
  • What part of the body will be operated on
  • They will also double-check the records from your doctor's office

A health care provider will mark the spot on your body to be operated on. Make sure they mark only hte correct part and nowhere else. This helps avoid mistakes. Prior to surgery a "time out" is called. This means that all of the people in the operating room agree that they are doing the right surgery on the right part of the body on the right person.

Every effort is made to prevent surgical infections. While the risk of developing an infection after your surgery is small, we feel it is important to tell you some of the steps United Hospital Center takes to prevent them. Generally, patients are asked to take a shower with s special soap that kills germs. Skin preparation takes place just prior to your surgery. hair around hte surgical site will be removed with clippers.The nurse in the operating room also washes the area to be operated on with a special solution that kills germs and prevents germs from growing back for up to 6 hours. Your operation site will be surrounded with sterile linens that will not alow germs near the area. The doctors and nurses will be wearing special clothing such as gowns, masks, show covers, hair covers and gloves to keep you from gettign their germs. Every instrument used in your surgery has been specially prepared to be free of germs. Antibiotics are not needed for al lsurgical procedures but your doctor may order them at the beginning of surgery to prevent germs from growing in the wound after surgery. The Best way to treat an infection is prevention.

Infection Control

Infection control at UHC has the goal of preventing infectous diseade transmission.

This is accomplished by:

Isolating Patients - There are 3 types of isolation; droplet, airborne and contact. Health care workers utilize personal protective equipment (like masks, gowns and goggles) as a barrier between them and the infectious patient. A sign will be placed on your hospital room door so staff and visitors know which protective equipment to use. This decreases the potential exposure and transmission risk. This decreases the potential exposure and transmission risk

Hand Washing - Hand washing is the #1 prevention method t ostop infectious disease transmission. health care providers come into contact with lots of bacteria and viruses. So before they treat you, we encourage you to ask them if they've cleaned their hands. Health care providers should wear clean gloves when they perform tasks such as taking throat cultures, taking blood, touching wounds or body fluids. It is ok to ask them if they should wear gloves. Hand washing is part of our daily living and in health care it is very important that we be extremely diligent in this process. We appreciate your assistance.


If you are identified to have Multi Drug Resistant Bacteria, education will be provided to you by a health care provider.

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